We hope that during your tenancy you will never experience an emergency with your residence. In the event that you have an emergency please, place the safety in your family ahead of all other concerns. Should you have an emergency, such as a water leak caused by a broken pipe that you cannot shut off, roof damage causing a leak, or an electrical problem that creates a dangerous situation, that occurs during non-business hours you can call the following list of numbers, if you are unable to reach us.
Emergency Procedures
- In case of a fire call 911 and request assistance.
- Incase of a burglary, prowler, or trespasser, call 911 and request assistance
- In case of a power, water, sewer or telephone problem call the appropriate utility company.
- Only after you and your family are safe, should you attempt to contract our office. 404-474-1784.
ELECTRICAL PROBLEMS
Do not continue to use an electrical plug, switch , fan, light fixture, appliance or circuit breaker that is hot to the touch, smoking, or sparking, Turn off the circuit breaker that controls the problem circuit and if that does not solve the problem contact and emergency electrical contact below. In the event that an electrical item is not functioning properly, IMMEDIATELY DISCONTINUE USING IT, and call our office for assistance.
WATER LEAKS in the event your hot water heater is leaking or another pipe inside the house is leaking, shut off the water supply to the fixture or appliance if possible. If necessary, shut off the main supply to the house until the leak is repaired. If the leak is serious and is likely to cause damage, please call our office ASAP and if you are unable to reach us, call the emergency plumbing number listed below. If the heater is not leaking, but not heating the water properly, please call our office and we will arrange for the repair ASAP. If the roof is leaking please call our office ASAP, if you are unable to reach us, and the leak is serious enough to cause damage to the house then you need to call the emergency roofing number listed below.
CLOGGED DRAIN LINES in the even a drain or toilet backs up; you may have tried to force something into the pipe or drain that will not fit. You can try clearing the pipes using a plunger. Be warned that chemical drain cleaners contain dangerous chemicals and can cause personal injury and damage to the plumbing if not used properly, should the plumbing need repair, or replacement because of damage due to chemical drain cleaners, the cost of repairs would be your responsibility. You may call a plumber or drain cleaner at your expense at any time to unclog your drains.
SUGGESTED SERVICE PROVIDERS: the provisions of your rental contract apply to any repair work you order or undertake yourself.
Emergency plumber contact is Corley’s plumbing- (770) 474-3087
Emergency Electrical contact- Cooper and Son’s electric (Ask for Biff Cooper) (770) 652-2992
Emergency roof repair Contact Chastain roofing- (770) 486-0820
Emergency Window Repair Carden’s Glass 770-486-0660
Emergency A/C repair or maintenance
Scott Walker heat and A/C – 404-259-9327
A1 Quality Heating and A/C – 770-487-1316